Shipping

We try to ensure that orders which are placed before 1pm Monday to Friday will be dispatched to you on the same day however this cannot always be guaranteed.

Orders which are placed after 1pm may be dispatched to you on the same day, or on the following day, depending on the number of orders we have received on that day.

If you place an order before 1pm and we cannot dispatch it on the same day for any reason, we will contact you to let you know.

Please note that we do not dispatch orders or complete deliveries at weekends, therefore if you place your order before 1pm on a Friday for next day delivery, it will not be delivered to you until Monday, and if you place an order for next day on Saturday or Sunday this will be dispatched on Monday and you will receive it on Tuesday.

We are not responsible for delays outside our control. Delivery will be undertaken by independent shipping companies. Goods which have left our premises are under the control of the independent shipping company.

We may assist with tracking orders, but you must be aware there may be delays due to weather, transportation issues and any other force majeure events, Clarissa Stefania Limited will not accept any liability in these instances.

UK shipping

Service Description
UPS Express Plus® Early morning delivery for your most time-sensitive shipments Next day delivery by 9.00am to most business addresses in the UK.
UPS Express® Next morning delivery across Europe and time-definite delivery worldwide Delivery to most business areas within the UK by 10.30 am the next business day.
UPS Express Saver® Delivery during the next business day across Europe and fast delivery worldwide Delivery to most business areas within the UK by 12.00 noon the next day.
UPS Standard® Scheduled day-definite delivery throughout Europe Delivery by end of day the next day. An economical, day-definite service for less urgent shipments to destinations within the EU, Liechtenstein, Norway and Switzerland. The time in transit depends on the origin and destination country.

Europe shipping

Service Description
UPS Express Plus® Early morning delivery for your most time-sensitive shipments Next day delivery by 9.00am to most business addresses in Europe.
UPS Express® Next morning delivery across Europe and time-definite delivery worldwide Next business day delivery as early as 10.30 am, and typically by 12.00 noon to most business addresses in Europe.
UPS Express Saver® Delivery 1-2 days 1-2 day delivery during the day to virtually all other European business areas.
UPS Standard® Scheduled day-definite delivery throughout Europe Delivery by end of day the next day.
An economical, day-definite service for less urgent shipments to destinations within the EU, Liechtenstein, Norway and Switzerland. The time in transit depends on the origin and destination country.

US and Canada shipping

Service Description
UPS Express Plus® Early morning delivery for your most time-sensitive shipments Next day delivery as early as 8.00am, and typically by 9.00am, to most business addresses in the US and major business areas in Canada.
UPS Express® Next morning delivery across Europe and time-definite delivery worldwide Second business day delivery by 10.30 am, 12.00 noon or 2.00 pm to most business addresses in the US and major business areas in Canada.
UPS Express Saver® Delivery during the next business day across Europe and fast delivery worldwide End of second business day delivery to most business addresses in the US and all major business areas in Canada.

UPS Express Saver is sometimes referred to as UPS Saver.

UPS Expedited Scheduled day-definite delivery to destinations outside Europe 3+ business days.
An economical, day-definite service for less urgent shipments to destinations outside the EU, Liechtenstein, Norway and Switzerland.

The rest of the world shipping

Service Description
UPS Express Plus® Early morning delivery for your most time-sensitive shipments Second business day delivery by 9.00am to key business areas in Asia.
UPS Express® Next morning delivery across Europe and time-definite delivery worldwide Time-definite delivery in 2 to 3 business days by 12.00 noon or 2.00 pm to most business areas in Asia.

Delivery times varies depending on the destination. Use Express service for next-day deliveries in North America and select destinations in Central and South America.

UPS Express Saver® Delivery during the next business day across Europe and fast delivery worldwide Delivery during the day within 2 to 3 business days to Asia.

UPS Express Saver is sometimes referred to as UPS Saver.

UPS Expedited Scheduled day-definite delivery to destinations outside Europe 3+ business days.

An economical, day-definite service for less urgent shipments to destinations outside the EU, Liechtenstein, Norway and Switzerland.

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